February 2019

Transitioning a Dental Team: 6 Tips for the New Dentist-Boss

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Buying an existing dental practice is an exciting time, especially when it’s your first practice. Perhaps you’ve been there for a while as an associate and know the systems and players well, but if you haven’t, you have many considerations to ponder, especially when it comes to the employees already in place. Who are the go-to people? Who will pose a potential problem? Will they be supportive? Can you TRUST them? Will they help by making patients feel comfortable with you there? Fear of the Unknown That fear is a two-way road, and the team is just as nervous as …

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Assuming the Dental Office Manager Role? 3 Helpful Tips As You Make the Transition

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You’ve put your time in, learned the ropes and know your systems inside and out. There are some office managers who came to the position completely by accident- knowing more than others and being given the position. Others had a definite career path they set out to follow, with practice management being the ultimate goal. Either way, the position is now yours and how you handle the changeover helps to set the stage for your success. A Delicate Dance: How to Begin the Transition If you’ve promoted up the ranks, there’s a good chance you’ve made some deep friendships along …

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Your Employee is Underperforming- What Do You Do?

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Ahhh… the life of the dentist. You’ve seen it coming for a while but rather than meet it squarely head on at first notice, you bury your head and hope it self-corrects: your A-player is slipping. When you extended an offer of employment, you were ecstatic at the realization that this time, finally, someone was joining your team that “got it”, and had the personality and experience you really needed to make the practice run at a top level. After the initial learning curve, it was smooth sailing and you found yourselves settled into your daily routines. Fast forward a …

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Moving Through the Cog’s: 5 Steps to Bring Your Dental Team to Complete Cohesion

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There was a model developed by a manager at Proctor and Gamble, George Charrier, called Cog’s Ladder. He studied and noted 5 stages a team must progress through before reaching complete pride and cohesion. While individuals may move through the rungs of the ladder at different paces, in an effort to create a shared sense of pride and camaraderie in work and work product, it falls to the leader to help them along to reach the ultimate level- Esprit de Corps. In a field such as dentistry, little is as important as Esprit de Corps since it also affects patient …

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